Essential Functions:

 ·        Provides application and renewal assistance and facilitates enrollment in a healthinsurance program by providing fair, impartial, and accurate information.

·        Maintains knowledge and expertise in eligibility, enrollment, and program specificationsof the Medicaid and CHIP programs and have some basic knowledge of the Qualified Health Plans (QHP).  

·        Conducts monthly in-reach, outreach and education activities to existing health centerpatients and community residents to promote awareness about coverage options under Medicaid, CHIP, and the Marketplace.

·        Assists with the development of marketing and promotional materials for outreach,application assistance and education activities.

·        Provides culturally and linguistically appropriate services and ensure physical and other accessibility for people with disabilities.

·        Provides information and assistance in the applicants preferred language and or provide limited-English proficiency applicants with oral and written notices of the rights to receive language assistance services and how to obtain such services.

·        Provides referrals for people with questions, complaints, or grievances to any applicable office of health insurance consumer assistance or health insurance ombudsman, or any other appropriate state agency or agencies.

·        Ensures the protection and security of personal, confidential and identifiable information in a professional and responsible manner and carries out all measures to prevent from unauthorized disclosures.

·        Demonstrates and maintains the standards and requirements of the Health Insurance Portability and Accountability Act (HIPAA).

• Coordinates with  the Patient Account Specialist as needed

·        Participates in monthly conference calls and/or supplemental in-person trainings and workshops sponsored by TACHC, CMS, and Community Partner Program and provides updates to discuss issues, best practices, and modifications or challenges with online application systems for Medicaid, CHIP, and/or the Federal Market place.

• Communicates and demonstrates the mission, ethics and goals of the facility.

·        Performs other related duties as assigned

Knowledge, Skills and Abilities:

 ·        Strong oral and written communication skills.

·        Able to work effectively and professionally in a fast-paced environment.

·        Knowledge of and ability to work and engage with the uninsured, under-served and under-represented populations.

·        Must have intermediate computer skills

·        Spanish and English bilingual preferred

• Optimistic warmth
• Intelligence
• Work ethic
• Empathy
• Self-awareness
• Integrity
• Able to lift, push, and pull up to 25 pounds. 
• Able to work in a team environment

Minimum Qualifications:

·        Two years’ experience in Public Health, Outreach, Social Work or related field.  

·        Bachelor’s Degree in Social Work, Public Health, Public Administration, or similar field from an accredited college or university preferred.  

• Working knowledge of the Texas Medicaid Program, CHIP, and the public assistance benefit application is     preferred.
• Must be willing and able to work a flexible schedule, including nights and weekends

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How to Apply

Please fill out the employment-application-2021.doc and either save the document then attach the application to an e-mail message or use the "Send to" feature in Microsoft Word and e-mail to:HRRecruiter@sanvicente.org  You can also deliver it to the Human Resources Department at 8061 Alameda Avenue, El Paso, Texas 79915. Resumes can be emailed to HRRecruiter@sanvicente.org.

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Centro San Vicente is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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